Shipping & Returns

Shipping Policy

Processing Time
Every OBJ STUDIO piece is produced with care to ensure the highest quality. Orders typically require 3–5 business days for processing before shipment.

Shipping Options & Delivery Times
We offer a variety of shipping options to suit your needs. Delivery times depend on your location and selected shipping method, with estimated delivery dates provided at checkout.

Shipping Costs
Shipping fees are calculated at checkout based on the weight, size, and destination of your order.

Tracking Your Order
Once your order has shipped, you’ll receive a confirmation email with a tracking number. If you do not receive tracking information or have any questions about your shipment, please contact us at hello@objstudio.ca.

Returns Policy

Returns Policy
Your satisfaction matters to us. If you’re not completely happy with your purchase, you may request a return within 14 days of receiving your order.

  • Return Shipping Costs: The customer is responsible for return shipping fees.

  • Exchanges: We do not process exchanges. To replace an item, please initiate a return and place a new order.

Conditions for Return
To qualify for a refund, items must be:

  • Unused and in the same condition as received

  • Returned in their original packaging

How to Initiate a Return
Email hello@objstudio.ca with your order number and reason for return. We will provide detailed return instructions.

Refunds
Once your returned item is received and inspected, we will process your refund. Please allow up to 10 business days for the amount to appear on your original payment method. Additional processing time may be required by your bank or credit card provider.

For questions about our shipping or return policies, please reach out at hello@objstudio.ca.